Warranty
Shower Door Product Warranty
MAJESTIC Series™ Product Warranty (Lifetime Warranty)
GlassCrafters extends to the original purchaser a full Lifetime Warranty on the mechanical performance and operation of all our pivots and pivot brackets. With custom plating, GlassCrafters offers a Lifetime Warranty on most hardware finishes. Warranty does not apply on all specialty finishes or on all metal matching (warranties vary). Any enclosures, which prove to be defective under normal use and service during the warranty period, will be at the company's option to repair or replace with a new or improved part. The company is not responsible for labor or other installation costs for the repair or replacement of defective merchandise.
This warranty does not cover defects caused by improper installation, careless handling, alteration, misuse or mis-application maintenance, abnormal chemical cleaning, abrasives, or discolorations/stains due to improper water chemistry.
Except as provided herein, the company makes no warranties either expressed or implied, as to any matter whatsoever including the condition of the merchandise, its merchantability or fitness for a particular purpose. Any warranty implied by law and not effectively excluded by this warranty, are limited to the duration and remedies of this warranty. In no event shall the company (American GlassCrafters, Inc.) be liable.
ROYAL Series™ Product Warranty (3 Year Warranty)
GlassCrafters extends to the original purchaser a three-year warranty on the mechanical performance and operation of all our hinges and brackets. Warranty does not apply on all specialty finishes or on all metal matching (warranties vary). Any enclosures, which prove to be defective under normal use and service during the warranty period, will be at the company's option to repair or replace with a new or improved part. The company is not responsible for labor or other installation costs for the repair or replacement of defective merchandise.
This warranty does not cover defects caused by improper installation, careless handling, alteration, misuse or mis-application maintenance, abnormal chemical cleaning, abrasives, or discolorations/stains due to improper water chemistry.
Except as provided herein, the company makes no warranties either expressed or implied, as to any matter whatsoever including the condition of the merchandise, its merchantability or fitness for a particular purpose. Any warranty implied by law and not effectively excluded by this warranty, are limited to the duration and remedies of this warranty. In no event shall the company (American GlassCrafters, Inc.) be liable.
REGAL Series™ Product Warranty (1 Year Warranty)
GlassCrafters extends to the original purchaser a full Lifetime Warranty on the mechanical performance and operation of all our pivots and pivot brackets. With custom plating, GlassCrafters offers a Lifetime Warranty on most hardware finishes. Warranty does not apply on all specialty finishes or on all metal matching (warranties vary). Any enclosures, which prove to be defective under normal use and service during the warranty period, will be at the company's option to repair or replace with a new or improved part. The company is not responsible for labor or other installation costs for the repair or replacement of defective merchandise.
This warranty does not cover defects caused by improper installation, careless handling, alteration, misuse or mis-application maintenance, abnormal chemical cleaning, abrasives, or discolorations/stains due to improper water chemistry.
Except as provided herein, the company makes no warranties either expressed or implied, as to any matter whatsoever including the condition of the merchandise, its merchantability or fitness for a particular purpose. Any warranty implied by law and not effectively excluded by this warranty, are limited to the duration and remedies of this warranty. In no event shall the company (American GlassCrafters, Inc.) be liable.
ACERO Series™, EPIC Series™, EQUALIS Series™, MATRIX Series™, METROPOLIS Series™ Product Warranty (5 Year/Limited Warranty)
GlassCrafters extends to the original purchaser a limited warranty on tub and shower enclosures against defects in material and workmanship, which affects the performance of the unit for a period of five years from the date of purchase. Any enclosures, which prove to be defective under normal use and service during the warranty period, will be at the company's option to repair or replace with a new or improved part. The company is not responsible for labor or other installation costs for the repair or replacement of defective merchandise.
This warranty does not cover defects caused by improper installation, careless handling, alteration, misuse or mis-application maintenance, abnormal chemical cleaning, abrasives, or discolorations/stains due to improper water chemistry.
Except as provided herein, the company makes no warranties either expressed or implied, as to any matter whatsoever including the condition of the merchandise, its merchantability or fitness for a particular purpose. Any warranty implied by law and not effectively excluded by this warranty, are limited to the duration and remedies of this warranty. In no event shall the company (American GlassCrafters, Inc.) be liable.
Mirrored Cabinet and Wall Mirror Product Warranty
GlassCrafters, Inc. offers a limited 3 year warranty on all mirrored cabinet products. GlassCrafters’ warranty provides the original purchaser a guarantee that it will replace or at its own discretion repair products shown to have substantial defects in workmanship or materials. These claims must be filed with your dealer or professional installer and forwarded in writing to GlassCrafters within three years of the delivery date to the end user of the product. GlassCrafters shall not be responsible for any installation or removal costs. This warranty does not apply to the following, chemical or natural corrosion of the mirror. The use of abrasive cleaners or cleaners containing ammonia will cause chemical damage to the mirror, voiding this warranty.
The GlassCrafters warranty does not cover product that is damaged in shipping, accidents in handling during installation or if the reported defects are a result of faulty installation, abuse, misuse, abnormal wear, poor maintenance, accident, or repairs by service personnel other than the original professional installer as authorized by GlassCrafters. After the three year period GlassCrafters shall not have any further obligation, expressed or implied including merchantability under the Limited Warranty.
Blum hinges and soft closing cushions have a separate lifetime warranty from Blum, Inc. This warranty is against defects in materials and workmanship as long as the original consumer owns the product. This is a warranty of replacement. After verification of defect, Blum, Inc. will send replacement hardware without charge.
GlassCrafters shall not have any liability for any consequential damages stemming from or in connection with the use per performance of this product. Prevailing state law on the limits of the implied warranty will apply. The liability of GlassCrafters under any implied or expressed warranty, including merchantability, is expressly limited to the terms of this warranty. Any claim under this warranty must be made directly to the dealer of record.
Permission to return any merchandise under this warranty must be authorized in writing by GlassCrafters and must include prepaid shipping by the purchaser.
Vertical LED Task Lights Product Warranty
GlassCrafters, Inc. offers a limited 1 year warranty on all Vertical LED Task Lights products. GlassCrafters’ warranty provides the original purchaser a guarantee that it will replace or at its own discretion repair products shown to have substantial defects in workmanship or materials. These claims must be filed with your dealer or professional installer and forwarded in writing to GlassCrafters within one year of the delivery date to the end user of the product. GlassCrafters shall not be responsible for any installation or removal costs. This warranty does not apply to the following, chemical or natural corrosion of the acrylic diffuser. The use of abrasive cleaners or cleaners containing ammonia will cause chemical damage to the acrylic diffuser, voiding this warranty.
The GlassCrafters warranty does not cover product that is damaged in shipping, accidents in handling during installation or if the reported defects are a result of faulty installation, abuse, misuse, abnormal wear, poor maintenance, accident or repairs by service personnel other than the original professional installer as authorized by GlassCrafters. After the one year period GlassCrafters shall not have any further obligation, expressed or implied including merchantability under the Limited Warranty.
GlassCrafters shall not have any liability for any consequential damages stemming from or in connection with the use per performance of this product. Prevailing state law on the limits of the implied warranty will apply.
The liability of GlassCrafters under any implied or expressed warranty, including merchantability, is expressly limited to the terms of this warranty. Any claim under this warranty must be made directly to the dealer of record.
Permission to return any merchandise under this warranty must be authorized in writing by GlassCrafters and must include prepaid shipping by the purchaser.